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Customer Service Jobs
Full Time
5/18/2025
Toronto, ON M4W3E2
(5.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryManager, Customer Success, Cybersecurity PaymentsOverview Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.To drive more consistency and alignment across Customer Success (CS) in Services, we are standing up new Regional Customer Success teams, which will play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for the customer experience, this team is accountable for identifying and solving customer issues that prevent them from realizing value from products in the fraud and card operations areas. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team’s work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.ResponsibilitiesCustomer success plays a pivotal part in ensuring that customers achieve their desired outcomes while maximizing the value of the company's products and services. As a Regional Customer Success Manager for threat intelligence products, you will support in the development and delivery of cybersecurity and payment fraud intelligence within the region. This role will manage threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates. A crucial responsibility of this role is to develop relationships and engagement with customers to ensure product utilization and value.The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.Customer Engagement:• Engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products • Articulate key performance indicators related to cost, performance and optimization and the insights associated with themGrowing the Business:• Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings• Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid dataTechnical & Program Readiness:• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition • Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Gather and report customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve productsAll About You:• Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage• Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus• Experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability• Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Proficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth• Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties• Experience in creative thinking and development of innovative solutions to complex customer challenges• Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partnersToronto Base Salary Range: 100,000-165,000 CAD #SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/23/2025
CONCORD, ON L4K 3S2
(7.6 miles)
Primary Job Posting Location:Concord, Ontario CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Job Description:The Package Delivery Driver position is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Package Delivery Drivers must have excellent customer contact and driving skills. Qualified applicants must have a valid driver’s G or higher license issued in the state of Ontario. Package Delivery Drivers are expected to comply with UPS appearance guidelines and wear the company-provided vest/uniform.Job Type: Full-TimeWork Location: 2900 Steeles Ave W, Concord, ON, L4K 3S2Workdays: Tuesday to Saturday Shift Start: Tuesday 9:30AM & Saturday 9:15AM (Flexibility with Start and Finish times required)Shift Duration: 8-10 hours per dayKEY RESPONSIBILITIES:Deliver and pick up UPS packages efficiently and effectivelyLearn and properly execute UPS safe and defensive driving methodsAssist with loading and unloading trucks as requiredRecord, track, and maintain information about delivered packagesComply with UPS appearance guidelines by wearing the company provided vest and uniformREQUIREMENTS: Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.Capacity to work in a fast-paced environmentStrong customer service skills Proficiency in navigating and finding locations using maps, GPS devices, and map booksAvailable to work Tuesday through Saturday with flexibility to work occasional MondaysPossession of a valid Ontario G driver’s licenseClean Driver's Abstract confirming: a) No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months) b) No accidents and maximum of 5 demerit points for the previous 3-year period (last 36 months)COMPENSATION AND BENEFITS:HOURLY WAGE: $20.00/hourly(Base Rate $17.75/hr. + Hourly Bonus of $2.25/hr.)Guaranteed wage progression through Union Collective Agreement to $35.89 per hour after 48 months of servicePaid trainingOvertimeWeekly Pay via Direct Deposit- Every FridayPersonal paid days off (Eligibility Requirements)2 weeks of paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, and 6 weeks after 25 years) Extended Health Care Benefits (Vision, health, life insurance, and dental benefits after one year of service)Pension planImmediate access to UPS ‘Employee Discounts’Employee Assistance Program (EAP)Employee Referral Bonus Program (conditions apply)Free Onsite ParkingOpportunity for advancement within a Fortune 50 CompanyEXPENSES/WORKING CONDITIONS:Monthly union dues (approximately $52/month)A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)Exposed to hot and cold temperatures while working outdoors and in warehouse facilitiesWear a company-provided uniform and adhere to the company’s appearance guidelinesOf Note: In our industry, this position is also known as Courier, Delivery Driver, Personal Vehicle Driver, etc.UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
Part Time
5/15/2025
Toronto, ON M4G 4K1
(2.3 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:147 Laird DriveLocation:CAN Winners Store 0222 Toronto ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
5/15/2025
Toronto, ON M3C 3R6
(1.5 miles)
Job ID: 266106 Location: ON-Shops at Don Mills (1612) Address: 15 Karl Fraser Road, Toronto, ON M3C 3R6, Canada (CA) Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularWho we are behind the stripes:Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 featuring nearly 300 brands. Sephora offers beauty products including cosmetics, skincare, body, fragrance and haircare. Sephora opened its first Canadian store in Toronto in 2004. Sephora currently operates over 360 stores across North America and in 33 countries worldwide. You’ll love working here…As a Beauty Advisor you will provide friendly and knowable service to all clients in our Colour, Skincare, Fragrance & Cash areas.Passionate about Clients Greet all clients who enter the store with enthusiasm. Provide courteous, knowledgeable service to clients. Determine client's needs and suggest products to meet their needs. Communicate product knowledge to clients as appropriate. As required, provide makeovers to clients.Training & Development Ensure that "in-depth" brand training is successfully completed for designated team members. Actively pursue additional product knowledge as needed. Cross train other Beauty Advisors.Operational Excellence Participate in inventory control. Communicate inventory issues/concerns to Manager. Ensure compliance with sampling policies and procedures. Be knowledgeable of special events/animations within the store. Participate in programs to reduce shortage/loss. Designated advisors to be knowledgeable of cashier functions. We’d love to hear from you if…You have one to three years’ experience in retail or service industry.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You are able to have a flexible work schedule and work days, nights, and weekends. While at Sephora, you’ll enjoy… The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.The product. Employees enjoy a product discount and receive free product various times throughout the year.The education. Sephora heavily invests in training for our store associates – not just product knowledge but building a personalized career plan with you so you can achieve your professional goals.The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.Does this sound like your Dream Career
Full Time
5/18/2025
Toronto, ON M4W3E2
(5.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummarySenior Specialist, Customer SuccessSenior Specialist, Customer Success Manager Job Description Summary Overview: Mastercard is a global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. Cybersecurity Solutions is one of Mastercard’s fastest growing business units and is responsible for developing technologies and solutions that provide safe, secure, and frictionless interactions for Mastercard’s customers and partners. RiskRecon by Mastercard, is a high growth business focused on enabling organizations to dramatically improve their third-party risk management programs. Our automated solution produces analyst-quality, risk-prioritized action plans that enable efficient prioritization of third-party security risks and constructive collaboration with vendors. RiskRecon serves many well-known organizations – large banks, healthcare, insurance, energy, business services and other global companies. Role: As a Sr. Specialist of the RiskRecon Customer Success Pool, you will be responsible for managing and engaging with the lower-touch tier of RiskRecon customers. Primary focus of the RiskRecon CS Pool team is on customer engagement, customer satisfaction, retention and renewals, with a secondary focus on growth and expansion. The Pool CSM’s will be part of the Customer Success team supporting and managing a large set of our customers on a more reactive basis. This role focuses on enabling and onboarding clients, developing and maintaining digital resources for all customers, and managing and facilitating the renewals for this set of customers. There will be an emphasis on scalable and repeatable customer outreach programs. Key Responsibilities:• Work with CS management to develop and implement customer engagement strategies and workflows.• Refine and enhance the end-to-end customer journey for the lower touch RiskRecon customers.• Execute in a timely manner all customer interactions surrounding their annual subscriptions and renewals.• Work closely with the wider CS team as well as Finance and Sales to correctly position and close renewals in a timely manner.• Positioning services and escalating pain points to the Sales and Customer Success team.• Responsible for Renewals reporting and forecasting.• Increase automation and customer engagement processes to increase customer engagement and CSAT.All About YouKnowledge and SkillsYou are:• a self-starter and is passionate about technology.• have excellent phone/verbal and written skills.• effective working in both a team environment and independently.• have excellent organization, motivation, leadership and interpersonal skills.• Interested in cybersecurity and have some experience or a background in this space• Comfortable working remotely Experience and EducationYou have:• Knowledge and experience of a renewals based business.• Experience in account management or client success role within a SaaS organization and/or 5+ years’ experience in Third Party Risk or GRC.• Proven track record of working with enterprise accounts, with the ability to create and maintain relationships at all levels.• Previous customer-facing experience.• Prior experience working in a young, high growth company environment.• Experience with Salesforce.com or equivalent CRM system.Toronto Base Salary- 78,000-129,000 CAD#SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Full Time
5/23/2025
Toronto, ON M4P 1E4
(2.7 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in a fast-paced, dynamic environment and enjoy leading by example, this could be the perfect opportunity for you.??Why Work With Us ?We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Enjoy exclusive discounts at our stores, available to you and eligible family members.Comprehensive training and development resources designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do: ?Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing. ?Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment. ?Plan, prioritize, and guide tasks while encouraging collaboration and training Associates on service policies and procedures. ?Train and develop Associates in merchandise presentation and customer service, promoting a culture of collaboration and improvement. ?Enhance the store’s brand and value strategy by creating eye-catching merchandise displays in key areas. ?About You: ?Relevant Experience – 1-2 years in retail or service, with a strong grasp of customer needs and operational processes. ?Team Collaboration – A collaborative mindset that fosters effective teamwork and positive relationships. ?Task Management – Ability to efficiently manage multiple tasks in a fast-paced environment while adapting to new challenges. ?Communication and Time Management – Strong communication and time management skills for clear information sharing and effective prioritization. ?If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference. Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:2290 Yonge StreetLocation:CAN Winners Store 0443 Toronto ONHourly range: $19.20-$24.00 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
4/23/2025
Vaughan, ON L4K 5W4
(10.1 miles)
Job ID: 241723 Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular You’ll love working here… The Team Lead, Client Experience will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct feedback from clients.Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.Event Management. Support in-store events as needed ensuring that these events help the store achieve its goals as well as client needs.Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular check-ins with direct reports.Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people. You will be surrounded by the best talent in the industry – people you can be proud to work with.The perks. Think you’ve tried it all Just wait until you work at Sephora! Enjoy the discounts, gratis & exclusive brand events.The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Full Time
5/18/2025
Toronto, ON M4W3E2
(5.0 miles)
Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build asustainableeconomy where everyone can prosper. We support a wide range of digital payments choices, making transactionssecure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryDirector, Customer Success – Cybersecurity PaymentsServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.To drive more consistency and alignment across Customer Success (CS) in Services, we are standing up new Regional Customer Success teams, which will play a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. As advocates for the customer experience, this team is accountable for identifying and solving customer issues that prevent them from realizing value from products in the fraud and card operations areas. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team’s work will be qualified leads for value expansion and feedback for product and process improvements. By focusing on proactive engagement and personalized service, the Services Customer Success team fosters long-term relationships and contributes to the overall growth and safety of the Mastercard ecosystem.ResponsibilitiesCustomer success plays a pivotal part in ensuring that customers achieve their desired outcomes while maximizing the value of the company's products and services. As a Regional Customer Success Director for threat intelligence products, you will support in the development and delivery of cybersecurity and payment fraud intelligence within the region. This role will lead threat intelligence solution utilization, oversee regional revenue and risk management, and coordinate product launches. Responsibilities also include localizing content (narratives, value propositions), driving market awareness internally and externally, positioning add-on services and consulting for regional sales, and gathering customer feedback to inform global product updates. A crucial responsibility of this role is to develop relationships and engagement with customers to ensure product utilization and value.The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness.Customer Engagement:• Engage with stakeholders at all levels to study the viability of proposed solutions and understand cyber threats in financial and payment sectors and develop high-impact strategies that align with organizational goals and drive cross-functional collaboration• Identify optimization opportunities for customers with the goals of driving customer value and enhanced strategic goals through our products • Articulate key performance indicators related to cost, performance and optimization and the insights associated with themGrowing the Business:• Leverage Mastercard Services’ offerings to achieve customer goals and realize value propositions of Mastercard products• Identify opportunities for additional Mastercard products to create greater value potential for customers and enhance impact of Network Product offerings• Ability to evaluate business models, partnerships, and agreements ensuring product business cases are financially viable and supported by solid dataTechnical & Program Readiness:• Develop training materials, thought leadership, and customer-facing playbooks that can be scaled internally and externally to support customer priorities and Customer Success value proposition • Translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Direct and oversee the collection and reporting of customer feedback on product gaps and pain points. Use stakeholder insights to refine value propositions and improve productsTechnical & Program Readiness:All About You:Skilled at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantageKnowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plusExperience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerabilityProven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric mannerProficient experience in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growthSuccessful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both partiesExperience in creative thinking and development of innovative solutions to complex customer challengesEnthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team levelAdvanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partnersAll About You:• Enthusiastic manager of talent who builds, energizes and unlocks the potential of a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Advanced at leveraging insights from market analysis, customer engagements, and identified opportunities to inform strategic decisions, drive innovation, and sustain competitive advantage• Knowledge and understanding of payments technology or cybersecurity (threat intelligence or risk management) and application of that knowledge to address customer/market needs in these areas are a plus• Extensive experience using tools and technology to provide data analytics and business intelligence on cyber threats, fraud, risk and vulnerability• Proven ability to translate complex technical capabilities into effective solutions that address customer needs in a clear and customer-centric manner• Highly skilled in analyzing customer metrics and leveraging data to drive customer success initiatives that contribute to mutual profitability and growth• Successful track record of identifying “next opportunity” for customers to further enhance the strength and value of the partnership for both parties• Experience in creative thinking and development of innovative solutions to complex customer challenges• Enthusiastic individual who works seamlessly with a diverse high performing team, nurtures a winning and inclusive culture, and a focus on development at the individual and team level• Advanced experience working with both large and emerging Technology, Financial Services, Acquirers/Processors, Service Providers, and/or digital platform partnersToronto Base Salary: 125,000-206,000 CAD #SecuritySolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard’s security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Part Time
4/29/2025
Markham, ON L3R 0J5
(7.5 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:3105 Highway #7Location:CAN Winners Store 0282 Markham ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Part Time
5/10/2025
Toronto, ON M9M 1K1
(8.4 miles)
MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:126 John StreetLocation:CAN Marshalls Store 0707 Toronto ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Part Time
5/15/2025
Etobicoke, ON M9W 6Y9
(11.2 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:190 Queens Plate DriveLocation:CAN Winners Store 0272 Etobicoke ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Full Time
5/23/2025
Aurora, ON L4G 4A2
(17.8 miles)
WinnersAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:10 Goulding Ave Unit A2Location:CAN Winners Store 0344 Aurora ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Part Time
5/17/2025
Newmarket, ON L3Y 8S1
(22.9 miles)
MarshallsAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:1-17890 Yonge StreetLocation:CAN Marshalls Store 0663 Newmarket ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
Part Time
5/15/2025
Burlington, ON L7R 3X4
(34.7 miles)
TJX CanadaAt TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—WINNERS, HomeSense, and Marshalls, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Here at TJX Canada, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals.Job Description:We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you grow.Why Work With Us Enjoy exclusive discounts at our stores—just for you and your eligible family members.We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.Training and development resources that are designed to help you learn, grow, and succeed.Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.What You’ll Do:Create a welcoming atmosphere by greeting customers with a smile, assisting with their needs, and ensuring they have a positive shopping experience.Take on a variety of tasks, from cashier duties and fitting room assistance to backroom support and keeping the store clean and inviting.Embrace opportunities to grow by participating in learning and development programs that build your skills and knowledge.Be a valued part of a supportive and collaborative team, working together to achieve shared goals.About You:Friendly and approachable – creates a warm and inclusive environment, making everyone feel comfortable and appreciated.A committed teammate – supports colleagues, communicates openly, and is always ready to lend a hand.Great communicator – explains things clearly, listens actively, and addresses concerns with care.Flexible and adaptable – stays organized, manages time well, and thrives in a busy, ever-changing environment.No experience No problem! We’ll provide all the training you need.If you’re ready to bring your energy and passion, we’d love to hear from you! Join us and be part of a place where every day is a chance to make a difference.Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.Address:2445 Appleby Line R.R. Unit 1Location:CAN Winners Store 0220 Burlington ONHourly range: $17.20-$21.50 / hour * This represents the expected hiring range and may not represent the full pay range for the position. The pay rate offered may be higher than the posted range depending on several factors such as relevant skills, experience, and local labor market demands.
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